Shipping & Returns

Due to the holiday season, your order may take a few more days to get shipped out. We appreciate your patience with delivery times during this busy period, your order should be shipped out within a week of your order date. We are a small team of two so we're working hard to get your package out to you as soon as possible!

Shipping Policy

Free Shipping for US customers.

Packages will ship via USPS First Class Mail or USPS First Class International.

Orders typically ship from our NYC studio within 1-3 business days of your order confirmation. Please allow an additional 4-6 business days for US, or 10-14 business days for non-US, for the package to arrive at your destination.  We are not responsible for any additional customs fees that may occur during the shipping process.

Returns Policy

We want you to love every aspect of your Mount Lai jade roller. If you are not fully satisfied with your order, please send a note within fourteen days of delivery to and we will arrange for credit or refund. Please note that returns must be in original packaging.