Shipping & Returns
Due to this busy season, your order may take a few more days to get shipped out. We appreciate your patience with delivery times during this busy period, your order should be shipped out within a week of your order date. We are a small team of two so we're working hard to get your package out to you as soon as possible!
Free Shipping for US customers on orders over $30.
Packages will ship via USPS First Class Mail or USPS First Class International.
Orders typically ship from our studio within 1-3 business days of your order confirmation. Please allow an additional 4-6 business days for US, or 15-25 business days for non-US, for the package to arrive at your destination. We are not responsible for any additional customs fees that may occur during the shipping process. Shipping fees are nonrefundable and we are not responsible for lost or stolen packages.
We want you to love every aspect of your Mount Lai products. If there is an issue with your order, please send a note within fourteen days of delivery to firstname.lastname@example.org. Please note that returns must be in original packaging.